COVID-19 Update

To: Our valued customers and business partners

Overhead Door Co. of Edmonton is an essential service provider to homeowners, businesses and critical
services during the COVID-19 pandemic and we are open for business across our Residential and
Commercial segments.

We are committed to the health and safety of our people, customers, business partners and this great
community. As such, we have implemented the necessary measures and precautions enabling us to
continue to provide service excellence to you despite these challenges of our current environment. In
accordance with the Alberta government, measures applicable to you include:

  • Our facility is closed to the general public however we are offering curbside service for your
    parts needs from 8AM – 5PM Monday to Friday. You can call our main line at 780-451-0060 or
    directly to our Parts Department at 780-801-3553 for support.
  • Install or Service of your home or business by our technicians includes:
    • Pre-screening prior to booking calls (travel, symptoms, quarantine)
    • Physical distancing
    • Handwashing and no handshake rule
    • Disinfecting practices
  • Our sales team is able to quote by phone or email and if required to visit your home or business
    following the same guidelines as our technicians in those instances.

We continue to monitor updates from government agencies and have contingencies in place as part of
our overall pandemic plan ready to enact should they be required.

For any questions that you may have on COVID-19, we encourage you to visit alberta.ca/coronavirus-
info-for-albertans.

Our reputation is built on treating our customers as family and we are committed to providing the best
of service. Should you have any concerns or questions while we all support each other during this crisis,
please don’t hesitate to contact us at your convenience.

Thank you and take care.

Overhead Door Co. of Edmonton Team
Servicing Edmonton and area since 1961